Privacy Statement

1. Overview

Our company is committed to protecting and safeguarding personal data. Therefore, our policy is to ensure that our policies and practices regarding the collection, use, transfer, retention, and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) (“the Ordinance”).

2. Categories of Personal Data Collected

To enable us to provide mortgage referral services, customers may be required to provide their personal data to us, including but not limited to their name, contact information (such as telephone number, fax number, email and/or correspondence address), identification document numbers, and copies of documents that may contain their personal information, such as provisional sale and purchase agreements (as requested by the third parties listed in Section 6 below). If customers fail to provide such personal data, we may be unable to provide the mortgage referral services.

3. Use of Personal Data

The personal data provided by customers may be used by us for the following purposes:

  • Providing the current mortgage referral service;
  • Direct marketing of our future mortgage referral and related services, such as real estate agency services, relevant rewards and/or related promotional programs and/or activities (“the Services”);
  • Transfer to the third parties listed in Section 6 below for the purposes of the current mortgage referral service and direct marketing of the Services.

4. Use of Personal Data for Direct Marketing

We intend to use customers’ names and contact information (including telephone numbers, fax numbers, email and/or correspondence addresses) for direct marketing of our future mortgage referral services and the Services listed in Section 3 above.

5. Transfer of Personal Data for Direct Marketing

We intend to transfer customers’ names and contact information (including telephone numbers, fax numbers, email and/or correspondence addresses) to the third parties listed in Section 6 below for direct marketing of mortgage referral services and the Services listed in Section 3 above, and we may benefit from such transfer.

6. Transfer of Personal Data

Customers’ personal data held by us may be transferred to the following third parties:

  • Banks;
  • Government agencies, regulatory authorities and/or other legitimate authorities;
  • Courts, tribunals and/or parties involved in legal proceedings.

7. Opt-out from Direct Marketing

Under the Ordinance, even if customers have consented to our use and/or transfer of their personal data to third parties for direct marketing, they still have the right to request us to cease using and/or transferring their personal data to third parties for direct marketing at any time and without charge. Customers can send their request to the “Data Protection Officer” at [email protected] or Room 29-32, 10/F, Star House, Tsim Sha Tsui, Kowloon, and we will cease to use their personal data for such purpose.

8. Security and Retention of Personal Data

We have implemented internal control measures to ensure the security of personal data, in order to prevent unauthorized or accidental access, processing, erasure, loss or use of personal data. According to our internal policy, customers’ personal data will be retained for 7 years, or for a longer period as required by applicable laws, rules and regulations, as well as guidelines, practice notes, codes of conduct and guidance issued by regulatory authorities that are applicable to us.

9. Access and Correction of Personal Data

Under the Ordinance, customers have the right to access and/or correct their personal data. In this regard, customers can at any time send their request to the “Data Protection Officer” at [email protected] or Room 29-32, 10/F, Star House, Tsim Sha Tsui, Kowloon. Pursuant to the Ordinance, we have the right to charge a reasonable fee for processing customers’ request for access to their personal data.

10. Enquiries

For all enquiries regarding this statement or personal data, please contact the “Data Protection Officer” at [email protected] or Room 29-32, 10/F, Star House, Tsim Sha Tsui, Kowloon.

We reserve the right to amend this statement and/or any part thereof.

Disclaimer

Due to the large amount of information on our website, there may be delays, omissions or inaccuracies. The contents of this website do not provide any warranties. This website does not provide any guarantee as to the accuracy, completeness, timeliness, or appropriateness of the content, nor does it provide any guarantee that the content is non-infringing, proprietary, has commercial potential, or is suitable for a particular purpose. This website hereby disclaims any express or implied warranties in this regard.

If you discover any infringing content or images on this site, you can email us at [email protected], and we will do our best to handle it as soon as possible.

Neither this website nor any other person shall be liable for any death or personal injury arising directly from the use of this website, whether due to negligence or other uncontrollable circumstances. In no event shall this website be liable for any decisions or actions taken by you or any other person based on reliance on this website or the information on it.